Privacy Policy – Tempo Financial Services

1. Introduction

Tempo Financial Services (Licence No. 54445) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This privacy policy explains how we collect, use, store, and protect your data when you interact with us.

2. Information We Collect

We may collect and process the following types of personal information:

Full name and contact details

Identification numbers

Property or insurance-related documents

Financial and risk information

Communication records (email, forms, or phone calls)

3. How We Use Your Information

Your personal information is collected to:

Provide short-term insurance services

Compare quotes and manage policies

Conduct risk assessments

Communicate regarding claims and services

Comply with legal and regulatory requirements

We only process your data with your consent, or where necessary to fulfil our contractual or legal obligations.

4. Sharing of Information

We will never sell your information. Personal information may only be shared with:

Insurance companies for quoting and policy purposes

Regulatory bodies when legally required

Approved service providers (e.g., underwriters or legal partners)

All third parties are bound by confidentiality and data protection agreements.

5. Data Storage and Protection

We take reasonable technical and organisational measures to secure your information, including secure storage systems, restricted access, and compliance with applicable security standards.

6. Your Rights

Under POPIA, you have the right to:

Access and correct your personal data

Request deletion of your data

Withdraw consent for data processing

Lodge complaints with the Information Regulator (South Africa)

You may exercise these rights by contacting us directly at info@tempofin.co.za.

7. Cookies and Tracking (if applicable)

Our website may use cookies or similar technologies to improve user experience, analyse traffic, and offer relevant content. You can disable cookies in your browser settings if desired.

8. Changes to This Policy

Tempo Financial Services reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and will take immediate effect upon publication.

9. Contact Information

If you have any questions or concerns regarding this policy or the handling of your personal information, please contact us at:

Email: info@tempofin.co.za

Website: www.tempofin.co.za